Address : 26 Chatham Hill,
Kent ME5 7AA, UK
Call Us : + (12) 123 - 5567123
Mail Us : info@insurance.com
Office Time : Monday to
Sunday 09:00 - 20:00

Frequently Asked Questions

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FAQ’s 01

Insurance have always been responsive and helpful, you can call or email
anytime and we will get back to them quickly.

Am I eligible for insurance?

The eligibility criteria for a product may vary depending on the type of policy you want to buy. So, to start with, you can visit our "Find our products" section to look at the range of products we offer and the eligibility criteria for each. Here, you'll get a good idea of what might be right for you and your family. You could then talk to one of our personal advisers for a more detailed plan to meet your specific requirements. The easiest way to get in touch with a consultant is to fill in the short "Contact us" form at the end of the "Find our products" section and let us call you at a time that's most convenient.

Can I afford insurance?

If you're wondering about the cost of an insurance policy it's worth thinking about what would happen if you didn't have it. Who would provide for your family if you couldn't work? Would the mortgage continue to be paid? Would the cost of schooling for your children be covered? There are many levels of insurance you can choose and there's always the option of starting with what you can afford now and increasing your protection when you feel you can. Think of it like protecting your whole income with just a small portion of it. Talking to one of our professional insurance consultants will give you a clearer idea of what your needs might be.

How do I make Premium Payment?

We often hear from our customers that they would like to have a choice on when and how to pay a premium. So, we have prepared a wide variety of options for you to choose from. You can decide whether you pay your premiums.For some policies, you can make a one-off payment known as a 'Single Premium Payment'. You can choose the payment term that suits your situation and budget.Premiums for MetLife policies can be paid through a variety of channels. Below is a listing of the various options that you have.

How do I make a claim?

You'll find all the information on making a claim in our Claims section under "Support Center". We've tried to make the process as simple as possible but do just check that you are following the right procedure for your policy as the process and the documentation required can be slightly different. If you have any questions about your claim or the process, please don't hesitate to contact Claims Department (+880-2-9561791 Ext: 218, 226) or e-mail us at claims.insuranc@insurance.com.uk).

You have your own question? Feel free to ask us

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Ask Questions

Query

FAQ’s 02

Insurance have always been responsive and helpful, you can call or email
anytime and we will get back to them quickly.

  • Am I eligible for insurance?
  • Can I afford insurance?
  • How do I apply for insurance?
  • How do I manage my policy?
  • How do I make Premium Payment?
  • How do I make a claim?
  • What kind of service do you give?
Am I eligible for insurance?

The eligibility criteria for a product may vary depending on the type of policy you want to buy. So, to start with, you can visit our "Find our products" section to look at the range of products we offer and the eligibility criteria for each. Here, you'll get a good idea of what might be right for you and your family. You could then talk to one of our personal advisers for a more detailed plan to meet your specific requirements. The easiest way to get in touch with a consultant is to fill in the short "Contact us" form at the end of the "Find our products" section and let us call you at a time that's most convenient.

Ask Your Question